01. Forget about excuses不要寻找借口 Forget rare exceptions no boss cares why an assignment wasn't done. It's your job to get it done and on time.上司都会关心为什么分配的工作没有完成，这很少有例外。及时完成工作是你的职责。
03. Carrying your share is not enough只做份内事儿是不够的 Bosses value people who do their job and look around for, create or ask for more real work.上司看重那些不仅做份内事而且主动寻找、创造或要求更多实际工作的员工。
04. Follow Through自始至终完成工作 Tie up the loose ends of your assignments. Don't wait to be reminded, particularly by a Supervisor.对分配给你的工作做到有始有终，不要等到别人特别是你的主管来提醒你。
05. Anticipate Problems预见到问题 When your responsibilities depend on input from others, check their plans and their understanding of what you're requesting.当你的工作有赖于他人的参与时，要核对他们的计划并确认他们理解你的要求。
06. Be Resilient About Problems坚韧乐观地面对难题 Part of carrying your responsibilities is understanding that unforeseeable failures by others are a routine part of work life. When problems occur, no one is picking on you and you can't excuse it as bad luck.发生别人无法预料到的失误是工作生涯中常见的事情。理解这一点就是你工作职责的一部分。当问题发生时，没有人怪罪于你，你也不能以运气不好作为借口（勇于担当，承认自己本来的错误反而会让人觉得你更可信任。一帆风顺时谁都能好好表现，关键是在不顺时你的表现很重要）。
07. Don't Take Problems to your boss别把问题留给你的上司 If you lack the authority, come prepared with solutions when you broach the problem. Even though your boss may not use your solutions, you've made an impression as a problem solver - not as a problem collector.如果你权力有限，在去见上司以前要准备好解决问题的方案。即使你的上司可能不采纳你的解决方案，也已经给他留下了这样的印象：你是解决问题而不是收集问题的人。
08. Attendance counts出满勤 People quickly become aware of who makes an effort to be there and who uses any excuse to miss a day.从出勤情况可以很快看出，谁在努力工作，谁在寻找理由混日子。
09. Don't be a squeaking wheel不要难字当头，喋喋不休。 Don't be seen as "Here comes a problem".不要让人见到你就觉得“又来了一个问题”（问问题前要自己google查资料，这是必须的，但很多东西还是要多问，特别你是新人，很多你觉得很难的问题，由于老员工的经验，对他也许会非常easy）。
10. Don't carry grudges不要嫉妒怀恨他人 You cannot win them all. So don't squander your energy, the goodwill of your allies, and the patience of your boss by turning every issue into a crusade.你不可能胜过所有的人，因此不要把每个问题都变成争斗，这样就会浪费你的精力，丧失你同事的善意和你上司的耐心（不要为了争斗而争斗）。
11. Choose your battles carefully慎重选择是否“开战” Ask yourself：how much difference the problem really makes？Is it worth making an enemy？Do I have a realistic chance of winning？扪心自问：这个问题到底有多大的重要性？是否值得你为此树敌？我有切实的获胜机会吗？
12. Deal directly with the person who makes the decision直接与决策者打交道 Dealing with people with less authority may be easier on your nerves, but you'll be wasting time and effort.可能与职权较小的人打交道不会使你那么紧张，但这会浪费你的时间和精力（找到关键人物！我遇见谁都紧张，所以遇到谁都不紧张）。
13. Keep control of problems保持对问题的掌控 Let's say you need some special work done. Don't stop with getting approval. If the other person doesn't follow through, you're left looking inept.比如说你需要完成某些特殊工作，不要因为还未得到批准而停下来不做。因为如果这样，尽管是别人不配合，你却已给人留下无能的印象（主动解决问题！水到渠成的事情谁都能做）。
15. Learn what other people in the company are doing了解公司的其他人在做什么 What were last year's big triumphs and failures?去年公司主要的成功和不足是什么How does your job intertwine with all this?你在这中间起到什么样的作用Then you'll understand when, how and where to press for your goals.然后你将明白何时何地及如何去追求你的目标（做任何事情，先了解大的picture是很重要的。the apprentice里面常常讲big picture/think big虽然这是对领导者的要求）。
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发表于 2010-1-2 19:53:21
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